OUR foundation of commitment
Award-winning designs, quality craftsmanship, keen attention to detail and outstanding customer service have moulded a tradition of excellence that has earned Pym & Cooper the most prestigious industry awards including company of the year and project of the year.
We have been using the slogan “Building Tradition” for a number of years. To us, these are not just words but the foundation for our core values and a commitment to our customers. This year we celebrate 20 years of success, and we have so many people to thank for helping us become one of the most respected and sought-after custom builders and renovators in the Niagara Region.
We thank our loyal customers for choosing Pym & Cooper and for your many referrals. There is no stronger compliment for a builder than to have a satisfied customer refer family and friends. It tells us we are doing a good job. That’s not an easy accomplishment these days as consumers are much more educated through renovation and home décor television shows and magazines. To be considered one of the best builders in Niagara by informed and knowledgeable consumers is a testament to the reputation we have built over the past two decades.
Our trades and suppliers are a major part of our success. We have selected firms and tradespeople who share our same passion for perfection and commitment to our customers. Some of these businesses have been with us from day one, illustrating a level of loyalty and trust that is unsurpassed.
I personally want to thank my wonderful staff, many of whom have been with me from the beginning and possess a level of expertise and skills that have ensured we remain a top builder in the Region. Their ability to adapt to clients’ different needs, wishes and style has resulted in a completely satisfied homeowner. Our philosophy is that everything is about the client. We listen and we build homes to suit the clients, not ourselves. This approach has provided us with a proven track record, steady growth and numerous building awards on a local and provincial level. I hope you enjoy our 25th anniversary magazine and find value in the advice given by some of our valued suppliers.